Legal Disclaimers/ Privacy Policy

Terms and Conditions 

 

This website is owned and operated by Starlight Journey LLC.  Use of this website is your express consent to these legal and terms of use policies which are in effect effective as of 26 November 2024 and remain effective until changed or updated. These Terms set forth the terms and conditions under which you may use Starlight Journey LLC's website and services (the “Services”). This website offers visitors information on and offers ability to schedule and pay for bookings for one to one life coaching and discovery calls and group coaching and meditation.  By accessing or using this website, you approve that you have read, understood, and agree to be bound by these Terms.

 

Disclaimer:  

Starlight Journey LLC sessions are not a substitute for professional care.  Starlight Journey LLC and any manager or owner or coach providing services of or for or on behalf of Starlight Journey LLC does not hold any licenses and does not diagnose, prescribe or treat conditions.  Please consult a licensed professional for any health or mental health concerns. This site is not meant for children under the age of 18 years old.  We do not knowingly collect information pertaining to or market to children under the age of 18 years old. This website and the information, content and materials on this website are provided on an “as-is”, “where is,” and “where available,” basis. Starlight Journey LLC makes no representations or warranties of any kind, express or implied, as to the operation of the website, the content, information or materials on the website. 

 

In order to use this website and/or receive Starlight Journey LLC Services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive Services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

When purchasing coaching Services or any item from Starlight Journey LLC, you agree that: (i) you are responsible for reading the full item/package/plan/coaching Services listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item/package/plan/coaching services when you commit to buy and you complete the check-out payment process.

 

Retention of right to change offering

Starlight Journey LLC may, without prior notice, change the services; stop providing the services or any features of the services offered; or create limits for the services and may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

Ownership of intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Starlight Journey LLC.  Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

 

Right to suspend or cancel user account

Starlight Journey LLC may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in Starlight Journey LLC's sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

 

Indemnification

You agree to indemnify and hold Starlight Journey LLC and any manager or owner or coach providing services of or for or on behalf of Starlight Journey LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Starlight Journey LLC and any manager or owner or coach providing services of or for or on behalf of Starlight Journey LLC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. 

 

To the maximum extent permitted by applicable law, Starlight Journey LLC and any manager or owner or coaching providing services of or for or on behalf of Starlight Journey LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

 

Right to change and modify Terms and Refund Policy

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. Your continued use of the website or our Services after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

No refunds will be granted for canceled appointments without 24 hours’ notice or missed appointments.  No exceptions will be made. Please do not book and pay for an appointment if you do not intend to keep it. Starlight Journey LLC reserves the right not to offer appointments to individuals without providing a reasoning or explanation and to cancel appointments.  

 

Promotional emails and content

You agree to receive from time to time promotional messages and materials from Starlight Journey LLC and any manager or owner or coach providing services of or for or on behalf of Starlight Journey LLC, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). 

 

Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States and the State of Florida, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the State of Florida. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

 

 

DISCLAIMER OF WARRANTIES

 

ALL INFORMATION, MATERIALS AND SERVICES ON THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (a) THE INFORMATION, SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (b) THE INFORMATION, SERVICES AND MATERIALS WILL BE ERROR-FREE, UNINTERRUPTED, TIMELY, OR SECURE, (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE INFORMATION, MATERIALS OR SERVICES WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (d) THE QUALITY OF ANY INFORMATION, MATERIALS OR SERVICES OBTAINED BY YOU FROM OR THROUGH THE SITE, FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.

THESE SERVICES COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS, SERVICES, OR INFORMATION ON THIS SITE AT ANY TIME AND WITHOUT NOTICE.

THE USE OF THE SERVICES OR THE DOWNLOADING, STREAMING OR OTHER ACQUISITION OF ANY INFORMATION OR MATERIALS THROUGH THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES ON RELIANCE THEREFROM.

WE MAY POST BLOGS OR OTHER INFORMATION AND MATERIALS FROM TIME TO TIME, IN OUR SOLE DISCRETION.  IF MODALITIES CHANGES, SOME OF THE INFORMATION AND MATERIALS MAY NO LONGER REFLECT THE CURRENT BEST PRACTICES AS WE INTERPRETED IT.  WE MAKE NO WARRANTY OR REPRESENTATION THAT THE MATERIALS, INFORMATION OR SERVICES ON THIS SITE ARE UP TO DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.

THROUGH YOUR USE OF THE SERVICES, YOU MAY HAVE THE OPPORTUNITIES TO ENGAGE IN COMMERCIAL TRANSACTIONS WITH THIRD PARTIES.  YOU ACKNOWLEDGE THAT ALL TRANSACTIONS RELATING TO ANY SERVICES, INFORMATION OR PRODUCTS OFFERED BY ANY PARTY, INCLUDING, BUT NOT LIMITED TO THE PURCHASE TERMS, PAYMENT TERMS, WARRANTIES GUARANTEES, MAINTENANCE, AND DELIVERY ITEMS RELATING TO SUCH TRANSACTIONS, ARE AGREED TO SOLELY BETWEEN THE SELLER OR PURCHASER OF SUCH MERCHANDISE AND SERVICES AND YOU.  WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH, OR IN CONNECTION WITH THIS SITE, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK.

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This Privacy Policy discloses the privacy practices for the Starlight Journey LLC (“Company”), the www.starlight-journey.com website and various related services (together referred to as the “Site”). The Company, (referred to as “us ” or “we”), is committed to protecting your privacy online. Please read below to learn what information we collect and how we use it. You acknowledge that this Privacy Policy is part of our Terms of Use, and by accessing or using our Site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use our Site.

Types of Collected Information

We may receive, collect and store any information you enter on our Site or provide us in any other way, such as contact forms. In addition, we may collect the Internet Protocol (“IP”) address used to connect your computer or other electronic device to the internet; your login information (if any); your email address; your computer and connection information and information relating to your internet browsing. By using our Site, you represent that you are at least eighteen (18) years of age.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page, whether using a computer or mobile device. We may also collect personally identifiable information (including name, email, phone number, etc.); payment details (including credit card information), comments, feedback, recommendations, and personal profile information.

We collect your phone number through our contact information form, and with your consent we will send you text messages on a regular basis if you’ve opted in. Reply STOP at any time to unsubscribe from text messages. We will never share your customer data with third parties for marketing or promotional purposes.

When do we collect information?
We collect your information when you fill out a form, visit the Site, sign up for our newsletter, respond to a survey or marketing communication, or use other Site features.

Why do we collect information?
We collect your information for the following reasons:

1. To provide and operate the Site;

2. To contact you when you indicate that you would like us to;

3. To provide you with ongoing customer assistance and technical support;

4. To contact you with general or personalized service-related notices and promotional messages;

5. To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;

6. For marketing and advertising purposes;

7. To comply with any applicable laws and regulations.

How do we protect your information?
We do not use vulnerability scanning, scanning to PCI standards, or SSL authentication. Any website, blog, or app we provide is provided for informational purposes only, and we never ask for personal or private information. Any information sent to us through the internet, apps, www.starlight-journey.com, or in an email is neither secure nor confidential and is sent at your own risk.

Usage of cookies and Similar Tracking Tools
Cookies are small files that a website or its service provider transfer to a visitor’s computer hard drive through their web browsers that enable the site’s or service provider’s systems to recognize a user’s browsers and capture and remember certain information.

Websites, blogs, and apps provided by Starlight Journey use cookies to collect certain information about visitors, even when they aren’t logged in. We may record the following:

• IP address;

• URLs of websites and pages visited;

• Dates and times of visits;

• Computer hardware and software information;

• Other available information.

This Site uses cookies to:

• Keep track of advertisements and advertisement-related metrics;

• Understand your preferences based on previous or current Site activity, which enables us to provide you with improved services;

• Compile aggregate data about Site traffic and Site interactions in order to offer better Site experiences and tools in the future;

To disable cookies, please adjust your browser settings. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features of this Site may be disabled. It may make your Site experience less efficient and some of our services may not function properly.

Withdrawal of Consent

If you no longer wish us to process your data, please contact us at antonia@starlight-journey.com.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time for any reason. It is your sole responsibility to check this Privacy Policy, so please review it before using our Site. Changes and clarifications will take effect immediately upon their posting on the Site. Should we make material changes to this Policy, we will notify you here that it has been updated, so that you are aware of any changes to our information collection practices and use.

Policy Scope

This Privacy Policy shall not apply to information that you provide to third parties. Our Site may direct you to a third-party service or website; however, disclosure of information to these third parties shall be subject to the relevant third party’s privacy policy. We accept no responsibility for the third-party’s content, procedures or privacy practices.

Google Adsense

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. Our Site may use Google Adsense.

Google Adwords

This Site may use Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our Site. Adwords is a remarketing and behavioral targeting service provided by Google that collects the cookie and usage data of visitors to this Site. It connects the activity of users on this Site with the Adwords advertising network and the Doubleclick Cookie. Third-party vendors, including Google, use cookies to serve ads based on someone’s past browsing activity. You could be shown an advertisement on the Google search results page or a site in the Google Display Network based on your visit to this Site. You  can opt out of Google’s use of cookies or device identifiers by visiting Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings.  Place of Processing: USA. Read the Google Adwords Privacy Policy for more information.

Google Analytics

Google Analytics is a web analysis service provided by Google. It utilizes the cookie and usage data of visitors to this Site to track and examine the use of this URL and to prepare reports on the activities and performance of this URL and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Place of processing: USA. Read Google’s privacy policy for more information.

Does our site allow third party behavioral tracking?

Any website, blog, or app provided by the Company may allow third party behavioral tracking.

Privacy Statement

This privacy notice is for users who reside in states with more restrictive privacy laws. 

We use the terms defined in the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. 

Information We Collect 
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Category

Examples

Collected

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name or other similar identifiers.

Yes

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, physical characteristics or description, address, telephone number, driver’s license or state identification card number, employment, employment history, bank account number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories.

Yes

C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, religion or creed, marital status, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

No

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

No

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

No

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Yes

G. Geolocation data.

Physical location or movements.

No

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

No

I. Professional or employment-related information.

Audio, electronic, visual, thermal, olfactory, or similar information.

No

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

No

K. Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

No

Personal information does not include:

1. 1. Publicly available information from government records.

   2. De-identified or aggregated consumer information.

   3. Information excluded from the CCPA’s scope, like:

      • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;

      • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

We obtain the categories of personal information listed above from the following categories of sources:

1. Directly from our Site visitors, customers or service providers; 

2. Indirectly from our Site customers. For example, through information we collect from our customers in the course of providing services to them.

3. Directly and indirectly from activity within our Site. For example, from submissions through our Site or Site usage details collected automatically.

Use of Personal Information 
We may use or disclose the personal information we collect for one or more of the following business purposes:

1. To fulfill or meet the reason for which the information is provided. 

2. To provide you with information, products or services that you request from us.

3. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.

4. To improve our Site and present its contents to you.

5. For testing, research, analysis and product or service development.

6. As necessary or appropriate to protect the rights, property or safety of us, our Consumers, Service Providers or others.

7. To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

8. As described to you when collecting your personal information or as otherwise set forth in the CCPA.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

1. Category A: Identifiers.

2. Category B: California Customer Records personal information categories.

3. Category F: Internet or other similar network activity.

We disclose your personal information for a business purpose to the following categories of third parties:

1. Our affiliates.

2. Our service providers.

3. Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.

Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

1. The categories of personal information we collected about you.

2. The categories of sources for the personal information we collected about you.

3. Our business or commercial purpose for collecting or selling that personal information.

4. The categories of third parties with whom we share that personal information.

5. The specific pieces of personal information we collected about you (also called a data portability request).

6. If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: sales, identifying the personal information categories that each category of recipient purchased; and disclosures for a business purpose or identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

3. Debug products to identify and repair errors that impair existing intended functionality.

4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).

6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

8. Comply with a legal obligation.

9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us through our Site.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12- month period. The verifiable consumer request must:

1. Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

2. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to ninety days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

1. Deny you goods or services.

2. Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

3. Provide you a different level or quality of goods or services.

4. Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Notice
We reserve the right to amend this notice at our discretion and at any time. When we make changes to this notice, we will notify you by email or through a notice on our Site.

Contact Information
If you have any questions or comments about this notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us through the Site using “ATTENTION: PRIVACY COMPLIANCE OFFICER” in the message. 

Your General Data Protection Regulation (``GDPR``) Rights

If you are a citizen of the European Union (“EU”), you are entitled to certain rights under the GDPR. You have the right to:

1. Know how long we’ll keep your information. We’ll keep your personal information until the earlier of: (1) you either ask us to delete your information or (2) we decide we no longer need the data and the cost of retaining it outweighs the value to keeping it.

2. Access, rectify or erase your personal information.

3. Withdraw your consent to our processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal.

4. Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues.

5. Provide only your personal information which is reasonably required to enter into a contract with us. We will not ask for your consent to provide unnecessary personal information on the condition of entering into a contractual relationship with the us.